Insights
Understand your internet
Plain-language guides written to help you make sense of your results and fix what is holding your connection back.
Basics
- 4 min readWhat is ping?Ping (latency) is the time data takes to travel to a server and back. Learn what a good ping is, what affects it and how to lower it.
- 4 min readWhat is jitter?Jitter is the variation in your ping from one moment to the next. Learn what causes it, what is acceptable and how to reduce it.
- 4 min readWhat is packet loss?Packet loss is when data fails to arrive. Learn how it affects calls and games, why websites can only estimate it and what to do about it.
- 4 min readDownload vs uploadDownload speed is how fast data reaches you; upload is how fast you send it. Learn why they differ and which matters for what you do.
Performance
- 5 min readA good internet speedA practical guide to how much internet speed you need for streaming, working from home, gaming and busy households.
- 4 min readSpeed for gamingGaming needs less bandwidth than most people think. What matters is low ping, low jitter and no packet loss. Here is what to aim for.
- 4 min readSpeed for streamingHow much bandwidth HD, 4K and multiple simultaneous streams need, and why a steady connection matters as much as a fast one.
- 4 min readWi-Fi vs EthernetEthernet is faster, steadier and lower latency than Wi-Fi. Learn when the difference matters and how to compare them yourself.
Fixing problems
- 5 min readImprove Wi-Fi speedPractical, proven steps to get faster, steadier Wi-Fi: router placement, bands, channels, devices and upgrades.
- 5 min readWhy is my internet slow?Work out whether slow internet is your Wi-Fi, your devices, your router or your provider, with a practical checklist and what each result means.
- 5 min readWhat is bufferbloat?Bufferbloat is the lag that appears when your connection is busy. Learn how to recognise it and how to fix it with smart queue management.